Terms of service

# Terms of Service

## Introduction

This website is operated by Furova. Throughout the site, the terms "we", "us", and "our" refer to Furova.

Furova offers this website, including all information, tools, products, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our Services.

Any new features, products, or tools added to the store shall also be subject to these Terms of Service.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

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## SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state, territory, or country of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You may not use our products or services for any unlawful purpose or violate any applicable laws while using our website.

You must not transmit any viruses, malware, or harmful code.

Any breach of these Terms may result in immediate termination of your access to our Services.

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## SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

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## SECTION 3 – ACCURACY OF INFORMATION

We strive to provide accurate information; however, we do not guarantee that all information on this website is complete, accurate, or current.

Any reliance on information provided on this website is at your own risk.

We reserve the right to modify website content at any time without obligation to update information.

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## SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES & PRICING

Prices for products may change without notice.

We reserve the right to modify or discontinue products, services, or website content at any time without notice.

We shall not be liable for any modification, suspension, price change, or discontinuance.

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## SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

Pet hair removal products sold through Furova are subject to our Refund Policy.

We make every effort to display product colours, images, and descriptions accurately. However, we cannot guarantee that your device's display accurately reflects product colours.

We reserve the right to limit product sales by region, customer, or order quantity at our discretion.

We do not guarantee that products or services will meet every customer's expectations.

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## SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per customer, household, address, or payment method.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

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## SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

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## SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating third-party content and assume no liability for any third-party websites, products, or services.

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## SECTION 9 – USER FEEDBACK & SUBMISSIONS

If you submit reviews, feedback, suggestions, or other content to us, you agree that we may use, edit, publish, and distribute such content without restriction.

You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

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## SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

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## SECTION 11 – ERRORS & OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, or availability.

We reserve the right to correct errors and update information at any time without prior notice.

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## SECTION 12 – PROHIBITED USES

You may not use this website:

- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, or discriminate against others
- To submit false information
- To upload malicious software or code
- To collect personal information without consent
- To interfere with website security

Violation may result in termination of access.

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## SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free access to our Services.

To the fullest extent permitted by law, Furova, its owners, affiliates, employees, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.

Nothing in these Terms excludes rights available under Australian Consumer Law.

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## SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Furova, its affiliates, officers, directors, employees, and partners from any claim arising from your breach of these Terms or violation of applicable laws.

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## SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

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## SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us.

We may terminate access to our Services immediately if you violate these Terms.

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## SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted on our website, constitute the entire agreement between you and Furova.

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## SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Australia.

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## SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to update or replace any part of these Terms at any time.

Your continued use of the website following changes constitutes acceptance of those changes.

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## SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service can be directed to:

Furova  
Email: furovahelp@outlook.com